Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the …
Info
Summary
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent …
In-depth triage
No in-depth report has been generated yet (DR-003 v2 AI pipeline is under construction).
Sources
- NVD DATABASE
Original Links
- https://github.com/zammad/zammad/commit/e661d00efb3d2c4ef4af3a36ce79d7c724323f97
- https://github.com/zammad/zammad/releases/tag/7.0.2
- https://github.com/zammad/zammad/security/advisories/GHSA-374g-4f73-g7m7
Timeline
- nvd_ingest NVD